A modest proposal for the airline industry.
About a dozen years ago, trapped in the middle seat of basic economy, I sat next to a young woman on a flight from San Francisco to Los Angeles. She spent 15 minutes perusing the in-flight entertainment on the touchscreen seatback. Then she suddenly stopped for other, more urgent matters–she had an itch. She plunged her right hand down her pants and ferociously scratched her crotch. The hand emerged. Her crusty talons lingered momentarily and then resumed clawing. Whatever caused the itch never seemed to abate as she scratched on and off until we landed.
Though this behavior was vile enough to place her on my personal top-five list of worst passengers I’ve encountered, what shot her to number one was this: she never decided on what to watch. That right hand, coated with a repulsive mixture of jock itch and groin sweat, continuously pressed on the seatback screen. Scroll. Scratch. Scroll. Scratch.
I think about that Grand Guignol every time I read another plane-passenger horror story, whether they be violent melees, shouting matches, or repulsive displays. But lately, I’ve started to wonder if there’s anything that can actually be done about it. Shame hasn’t worked, nor has the threat of arrest, or banishment–we still constantly read about incidents, often recorded and blasted on social media. But the approaches thus far to in-flight incidents are all reduced to sticks. What we need is a carrot–and I think I’ve come up with one.
Introducing: Polite Class.
Polite Class is a separate cabin on an airline, located behind business and ahead of premium economy. But here’s the catch: Polite Class seats cost less than basic economy. However, passengers must sign a contract, agreeing to several rules of conduct. Failure to meet any of these conditions will result in an immediate financial charge equaling the difference between Polite Class and business class, as well as permanent banishment from Polite Class. Abide by the rules, and passengers get a cheap ride.
The rules are simple and designed to ensure that there is no wiggle room–there is no gray area in this black and white law. Etiquette must be draconian.